Sony PS4 DualShock 4 Wireless Controller – Steel Black | Official Gaming Gamepad

Shipping Policy

At TechNova, we are committed to delivering your orders quickly and safely.

🚚 Free Standard Shipping on all orders

⏱ Processing Time: 1–2 business days

📦 Delivery Time: 3–5 business days

🔍 Tracking: All orders include a tracking number so you can monitor your shipment

We work with reliable shipping partners to ensure your products arrive in perfect condition and on time.

If you have any questions about your order, feel free to contact our support team.

✅ TechNova 30-Day Return Policy

We offer a 30-day return policy. You have 30 days from the date you receive your item to request a return.

Return Requirements:

• Item must be in the same condition as received: unworn, unused, with tags, and in original packaging.
  
• Receipt or proof of purchase is required.
  

How to Start a Return:

• Contact us at shop.technova.uk@gmail.com
  to request a return.
  
• Returns must be sent to the address we provide after approval.
  
• Items sent back without requesting a return first will not be accepted.
  

Damages or Issues:

• Inspect your order upon receipt.
  
• Contact us immediately if your item is defective, damaged, or incorrect. We’ll resolve the issue promptly.
  

Exceptions / Non-Returnable Items:

• Perishable goods, custom products, personal care items, hazardous materials, flammable liquids, gases, sale items, and gift cards cannot be returned.
  

Exchanges:

• To exchange, return the original item first. Once approved, place a separate order for the new item.
  

European Union (EU) Customers:

• You may cancel or return your order within 14 days for any reason. Items must be unworn, unused, with tags, and in original packaging. Receipt or proof of purchase is required.
  

Refunds:

• After receiving and inspecting your return, we will notify you of the approval status.
  
• Approved refunds will be issued to your original payment method within 10 business days.
  
• If more than 15 business days have passed after approval, contact shop.technova.uk@gmail.com